I've been using it for at least 4 years, it's the best as it doesn't irritate my skin and cleanses very well. But remember to put enough remover on the cotton pad, if you don't use enough remover it will cause allergy/ doesn't cleanse well. Soak the cotton pad!! I follow with a make up remover gel after using this to ensure all make up is gone. And I also use this with my Hitachi Hadacrie Cool gadget for cleansing, works great!